On 1 October 2025, we began the process of moving the Auckland Council Libraries website to a new platform, to improve the overall functionality of our online service.
We are working hard to restore all functions. These improvements are a work in progress, and we appreciate your patience.
Here’s what to expect, and where to go if you need help.
We are working as quickly as possible to return everything to full functionality. Some services are temporarily offline, but you can access them in other ways:
Updating your details – the online form is temporarily unavailable. Use the general enquiries form, call us (09 301 0101) or update in person at any library branch.
eBook and eMagazine help – You’ll need to submit eBook and eMagazine queries via the general enquiries form or ask a staff member in person.
Some forms will not send a confirmation email to your email address automatically. Instead, you’ll see a confirmation message pop up on the webpage after you submit.
You may notice these webpages have reduced information or functionality while we work to improve them:
Library locations and hours – you can find library branch information on our website and click through to Google for opening hours, map location and service highlights.
New titles and recommended reads – you can still find fresh new titles and staff picks! These may look different for now, but we are continuing to add new recommendations for great reading.
As of 1 October 2025, some services have been retired and will not return:
My Librarian / Request a recommendation
Ready-to-go reads
You can still get helpful book suggestions from knowledgeable librarians at your local library.
You can still access most library services as usual, including:
If you get stuck, please contact us and we’ll point you in the right direction. Your local library staff can also help in person.
We appreciate your patience while we improve the website and are committed to making your library experience smooth and enjoyable.
